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COVID-19 Protocols @ Eyesey Eyecare

The ‘New Normal’ @ Eyesey Eyecare: Looking After Us All

Following the Government giving the ‘green light’ for all opticians to open up for routine eye testing, our aim at Eyesey Eyecare as always, is to keep all of us safe.

The “new normal” in our practice will look a little different and there are some things all of our patients – new and existing – need to be aware of:

  • Housekeeping rules have been introduced to encourage handwashing/sanitation and social distancing where possible
  • Staff at Eyesey Eyecare will also be using the appropriate PPE to keep all safe
  • Telephone triage will take place at the time of booking your appointment, as well as the day before. We may suggest a telephone or video consultation before coming in
  • Appointments may take slightly longer than usual and will be spaced out to allow for infection control and cleaning to take place in between each patient
  • We will be operating a “Locked-Door” Policy, allowing for pre-booked appointments only

Before your appointment you must:

  • Call us to book an appointment before attending the practice – we may be able to give you the advice you need over the phone
  • Let us know if you need to be accompanied for your appointment if you can’t attend alone

At the appointment you will be required to:

  • Arrive on time and alone if possible
  • Wear a face covering at all times when in the practice
  • Sanitise your hands on entering the practice
  • Stick to the social distancing rules set out in the practice

The situation is fluid and we will be continually risk assessing.  Above all, please rest assured that we are doing our best to keep us all safe.

Remember you are still able to contact us on: 0208 429 0101 if you have any concerns about your vision or questions about your eye health.